Terms and Condition

Standard Terms & Conditions and General Trading Information:

1. These Terms and Conditions apply to all orders and supplant all others. Receipt of acknowledgement of order by you constitutes your acceptance that our conditions are the only conditions that apply to the contract although any purported terms put forward by you.

2. PAYMENT TERMS

2.1 ACCOUNT

Payment shall be made in full with the order in which the invoice is raised, unless special settlement terms have been agreed by us in writing.

2.2 NON ACCOUNT

Delivery: Free delivery for Ahmedabad city only.

2.3 DISCOUNT
Any discount offered on the understanding that accounts are paid by the due date if any. We reserve the right to invoice any such discounts to accounts which become overdue.

2.4 VAT
Printed items become subject to VAT, dependent on the contents of the artwork. If you place an order and such a payment applies, VAT will be added to your order.

3. OVERDUE ACCOUNTS

3.1 No goods will be delivered on accounts which remain unpaid 14 days after payment is due. We reserve the right to charge interest on overdue accounts, at the rate of 5% until payment is received.

3.2 We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.

4. Passing of Title and Risk.

4.1 The risk in the goods shall pass to you on delivery.

4.2 All goods delivered or not, remain our property until payment is received in full.

5. PRODUCTS
We reserve the right to alter any details of products without notice and while every effort is made to describe goods accurately in the advertisement, no warranty is given of accuracy and no responsibility will be accepted for error or miscription and any resulting loss.

6. QUOTATIONS AND CONTRACTS
Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials.

7. PRICES
Where applicable all prices quoted are subject to VAT at the current product rate.

8. DELIVERY

8.1 Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.

8.2 Printingo accepts no responsibility for deliveries being missed due to non payment. It is the customer’s responsibility to ensure that full payment is made before delivery can take place.

9. QUANTITY VARIATION
We shall be estimated to have fulfilled our contract by delivery of a quantity within 7% plus or minus of the quantity of printed goods ordered.

10. CLAIMS

10.1 Claims arising from damages, delay or partial loss in transport must be made in writing to us, so as to reach us within 5 days of delivery.

10.2 All claims with regard to the quality or quantity of the goods shall be made in writing to us so as to reach us within 5 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

10.3 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.

10.4 Claims in respect of non-delivery must be made in writing so as to reach us within 4 days from receipt of our invoice.

11. LIABILITY

11.1 Save in so far as defects in the goods cause death injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

11.2 We can accept no responsibility for loss or damage arising from the supply of goods under this contract.

11.3 We are not liable for any financial loss incurred by you, including but not limited to expences incurred by you, interest payments & loss of earnings or similar gains you would have received on monies paid to us in lieu of any unfulfilled order.

11.4 Nothing in these terms and conditions shall affect the rights of a consumer.

12. REFUNDS

12.1 We Reserve the right to rectify defective work by reprinting and shall not be liable to refund.

12.2 Printingo will credit your account if we deem a refund should be made.

12.3 If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.

12.4 If you do choose to have work re-done by a third party without reference to us you automatically cancel your right to any remedy from us.

12.5 All defective work must be returned to us before replacement, if the subject work is not available we will assume that it has been accepted and no replacement will be provided.

12.6 Refunds will take 3 to 4 working days to complete once printingo has agreed to refund. This cannot be completed any faster.

14. Quantity Changes to Orders
Any changes in quantity ordered must be made in writing to us prior to commencement of processing. Any increases in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.

15. ARTWORK AND PRINTING

15.1 All artwork is printed using CMYK unless otherwise requested by the customer. Such a request will incur an additional fee.

15.2 All design charges must be paid upfront.

15.3 Once your design project is initiated and any preliminary artwork has been created by Printingo, all retainer payments made by you become non-refundable.

15.4 Once you have placed your order, you have 1 hour to make changes to the artwork you have supplied, after this time you will become liable to charges if you need to amend or supply new artwork.

16. PROOFS

16.1 If we have not been given printing approval after 14 days a 5% charge of the total value of the original order will be made plus Rs.500 administration fee.

16.2 Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish.

16.3 Please read thoroughly as all proofs, once passed, are deemed correct and ready to go to print, and the responsibility passes to the customer.
You will need to view all PDF proofs at 100% to see the exact size of your product when printed. We will not be held responsible for any mistakes, viewing, spelling, punctuation, contact details or layout.

16.4 Proofs are NOT supplied as standard. Proofs must be requested by the person ordering at the time of ordering in writing; verbal confirmation will not be accepted.

17. FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

18. MISCELLANEOUS
The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.

19. COMPLAINTS
Complaints must be made within 48hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint.

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